Touchscreen Issue

[ThinkingPlus]

Anyone run into the following issue. Start the vehicle and the touchscreen won't respond. If I do a hard reset using the little button under the screen, unit reboots and touchscreen works fine. Touchscreen will fail again at next start maybe 80% - 90% of the time (casual observation not hard data).

 

[ucinn]

Sounds like a trip to the dealer is in order. Get it replaced/fixed.

 

[ThinkingPlus]

Sounds like a trip to the dealer is in order. Get it replaced/fixed.

Yes. Thought I would check here first to see what information was available before contacting service. I have only had the vehicle for a couple weeks and hate having to take it bavk this quickly.

 

[ThinkingPlus]

Quick update. My issue was resolved with installation of a new radio. Everything has been fine since.

 

[jazzyone]

Good to hear, but, Wow...it took 7.5 months to fix?

 

[ThinkingPlus]

Good to hear, but, Wow...it took 7.5 months to fix?

No. Just got around to providing an update. It did take several appointments at the dealer and maybe 3+ months to fix. Most of the time was waiting on backorder parts. Also with folks dealing with COVID19 nothing was happening fast.

 

[floracapsule]

I currently have the same issue with mine. One and a half month wait to get it checked out, then who knows how long until it gets repaired/replaced. Hopefully under warranty. Waiting a long time to get issues resolved with my Telluride has been the norm. Kind of dumb.