Thread Starter
#21
Thread Starter
#21
Day 21 and I may be getting my car back next week. After they kept my car for 11 days they realized they painted the wrong part. 3 days later the correct part was painted. On that day they took the seat out and realized the assembly line had used a helo coil to fix a cross thread. Today, day 21 of not having my car, they have come up with a solution. I can only hope that it is a safe one. The engineer says so so I must accept that fix or void my warranty. Had to fight to get a comparable rental car to my SX Prestige Package. Had to fight to get my car renters insurance paid and I am sure that I will have to fight for car payment compensation for not having my Telluride SX for a month. I am physically and emotionally exhausted with the daily calls and disagreements with Kia Customer service and certain people at my dealership. This is my 6th new Kia in 10 years. Yes I love my car and feel blessed to have gotten a SX with Prestige in April, but I am just exhausted over all of this.