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This was our response back to Kia. Waiting on a reply. Hi Kristy, I understand that the vehicle exceeds the very limited 3 year Audio warranty. The issue is a safety issue as it affects the back up camera and this is not an isolated issue. If you care to look at the following link, you will...

This was response from Kia Customer Care Dear Danielle, Good morning, this repair does not qualify for Goodwill. The vehicle far exceeds the 3 year 36,000-mile Audio warranty Sincerely, Kristy Kia America

The Hard Reset is a pinhole near the volume knob that you push with a pin for couple of seconds

Dealership did a hard reset which cleared it up. they tried a software update and would not take it and went back to green. They said it needs a new Head Unit. Can't wait to see how much this is going to cost. Warranty is only good for 3 years/36,000 miles

I have a 2020 SX Prestige with about 86,000 miles. 2 weeks ago the touch screen started flipping back and forth between normal and green randomly. Now it prefers to stay green. Was normal this morning when I started it as I am bringing it in for appointment at Tasca Kia in Johnston, RI. I tapped...