I just picked up an EX with 35 miles on it 12/19/19. Everything was working fine. The next day 12/20, I started it up and had no heat in the front. There was still heat blowing in the rear. I took it into the dealership on 12/21 and was told the blower motor was shot. They are ordering the part and I am hoping to get the car back by Christmas. On my way out, another service rep let me know that the motor didn't just stop working; they found water in there and that is what caused it to stop working. If the blower motor is located under the glove compartment; then how in the heck did water get in there? (we had no rain or snow in the less than 24 hrs I had it). I really hope they fix the primary problem which is stopping the water access in the first place.
UPDATE:
I picked up the vehicle on Dec 24th, 2019 and all was working. Service dept. didn't notate the water being in the motor housing so I asked them to add it to the paperwork.
UPDATE:
On Jan 17th, just over 3 weeks from the last blower issue; it stopped blowing front air again. First appt. available, today, Mon Jan 20th.
I went back with service rep to see the problem myself...The blower motor cavity has frozen water in it again (19 degrees out today).
They have to order another blower motor. Hopefully they will have it done by Wed.
Service Dept. called this evening to inform me they found the problem. They did a "water" test on the windshield. They found water dripping under the dash coming from a gap in the window seal. They are ordering a new windshield.